Get in Touch With Us
Got a question about a sweepstakes casino review, spotted something that needs updating, or want to suggest a platform we haven't covered yet? This page explains how to reach the Sweepstakes Casino team and what happens once your message lands in our inbox.
How to Contact Our Sweepstakes Casino Team
Email is the best way to reach us. We read every message personally and try to respond within a couple of working days. Write to us at [email protected].
A short line explaining what your message is about helps us route it to the right person and respond faster — whether that's a factual question about how sweeps coins work, a correction on one of our operator write-ups, or a general enquiry.
What You Can Get in Touch About
- Questions about how sweepstakes casinos work — If the dual-currency model, redemption thresholds, or eligibility rules on one of our pages aren't clear, ask us to explain further.
- Corrections and updates — Sweepstakes casino terms change often. Eligible states, welcome offers, and redemption processes can shift with little notice. If you notice something on this site that looks out of date compared with an operator's current terms, please tell us so we can look into it.
- Coverage suggestions — If there's a new sweeps cash casino or a platform you'd like to see reviewed alongside the operators already listed on this site, let us know what you have in mind.
- Feedback on our comparisons — We rank operators such as Crown Coins, Casino.Click and Spinblitz using our own editorial criteria, and reader feedback helps us keep those comparisons useful.
- Concerns about responsible play — If you or someone you know is finding it hard to keep play in check, mention this in your message and we'll point you toward general responsible-play resources. We are not a support service, but we take these messages seriously.
What We Cannot Help With
We're an independent review and comparison resource, not the operator of any sweepstakes casino listed on this site. That means we can't access individual player accounts, process redemptions, resolve identity-verification issues, or answer questions specific to your balance on a platform like Free Spins, SplashCoins or Lucky.me. For anything account-specific, the operator's own support team — usually reachable through their site or app — is the right first stop, since they can see your account details and current terms.
We also don't offer legal advice on whether a particular sweepstakes casino is permitted where you live. Availability varies by state and changes over time, so if you have questions about your specific situation, an operator's terms and conditions page or a local legal professional is a more reliable source than we can be.
What Happens After You Send a Message
A real person on our team reviews every message — we don't rely on automated replies to stand in for an actual answer. Most enquiries get a response within two working days, though it can take a little longer during busier periods.
If you're flagging an error, we'll check it against the operator's current published terms before making any change. If you're suggesting a new platform for review, we'll note it for consideration, though inclusion isn't guaranteed and doesn't affect how any listed operator is ranked.
Why Accuracy Matters Here
Sweepstakes casinos operate under a different legal and promotional structure than licensed real-money online casinos, and the details — eligible states, redemption minimums, verification requirements, welcome offer terms — matter to readers deciding where to spend their time. We aim to keep our coverage current, but operators do change their terms without much warning. If something you've read here doesn't match what you see on an operator's own site, we'd genuinely like to know, so please tell us.
If you're weighing up sweepstakes casinos more broadly, or comparing them against options for readers outside GamStop restrictions, our page on Best Non GamStop Casinos 2026 may also be useful.
Before You Write In
A few quick checks can save time on both sides:
- If your question relates to a specific redemption, deposit, or account issue, check the operator's own help centre or terms page first — they hold the account-level detail we don't have access to.
- If you're flagging a factual error, include a link or screenshot of the current information where possible, so we can compare it against what's published here.
- If you're asking about eligibility in your state, mention which state you're in — availability for sweepstakes casinos varies, and general answers are rarely as useful as specific ones.
Whatever the reason for writing in, thank you for taking the time. Reader questions and corrections are a real part of how we keep this site useful, and we look forward to hearing from you.